Necessary cookies are absolutely essential for the website to function properly. In summary, screen recorders or step recorders provide specific information developers are looking for and thus help faster closure of defects. You can find more information about PSR here. I have just browsed through Sogeti labs site and done some actions, have a look at the report below. This solution can help the quality engineer to provide all details/ steps to reproduce defects. The example below is using Microsoft problem step recorder for defect reports.
There are many step recorders available, both commercial and open source. If we use screen/ step recorders, then we can improve the Quality of defect reports and increase Defect turn around time. Clearly written defect reports with exact steps can stop or reduce ping pong game between developers and testers on defect details. It is, therefore, becoming confusing to developers to understand the exact environment details and steps followed by the tester and thus reproduce Defect and fix it. The typical defect report also reflects local culture, language. Testers/ Quality engineers do write defect reports based on their understanding of product/application specifications. Today people are working from home, and developers can not just walk across and talk to quality engineer/ test engineer and get more details about defects. In the case of distributed agile, it’s challenging to get all details for a defect. Defect turn around time is most important in quality engineering journey to achieve the best quality MVP.